Customer service

General Questions

For most questions, you can consult our knowledge base. It contains clear and comprehensive answers to the most frequently asked questions, allowing you to get help quickly and efficiently. We recommend checking the knowledge base first before contacting us or the seller.

Open Knowledge Base


Questions About Your Order

Do you have questions about your order, such as delivery, invoice, or warranty? Please contact the seller directly through your account. If you cannot resolve the issue together, we provide support. All communication takes place clearly and centrally via our platform. Please enter your ORD number, postal code, and house number below to continue.

Contact Seller


Other Questions

Phone: +31851309693
Email: service@refurbished.store


Customer Service Opening Hours

Monday 11:00 AM - 4:00 PM
Tuesday 11:00 AM - 4:00 PM
Wednesday 11:00 AM - 4:00 PM
Thursday 11:00 AM - 4:00 PM
Friday 11:00 AM - 4:00 PM
Saturday Closed
Sunday Closed