Product conditions

Are you curious about the conditions of our refurbished products? Our knowledge base offers comprehensive information about what you can expect from each product condition. We invite you to visit the knowledge base for clear explanations and to ensure you are fully informed before your purchase.

Open Knowledge Base

What quality can you expect from refurbished products offered by our sellers?

Refurbished smartphones, tablets, and laptops such as iPhones, iPads, and MacBooks offered through our platform are always of top quality. These products are carefully selected and come with a three-year warranty provided by the sellers.

Are all refurbished products on our platform guaranteed to be functional?

Yes, all refurbished products on our platform are thoroughly checked and 100% functional, as guaranteed by our sellers.

What are refurbished products repaired with?

All repairs of products offered through our platform are performed with certified parts. Although it may occur that your iPhone shows a notification about an 'unknown part', this does not mean that the device is defective. Our sellers ensure that the used parts function as reliably as the original Apple parts.

What do the different product conditions mean?

Grade
A-grade
As good as new
B-grade
Lightly used
C-grade
Visibly used

Photos


Technical

 100% functional 100% functional 100% functional

Screen

 No visible to very light traces No to a few light usage traces Several clear deeper usage traces

Casing

 No visible to very light traces Light visible usage traces Several clear deeper usage traces