Warranty 2015/2016 & Certified R3BORN

Read the information below to find out how to return a device.

Download repair form

1. Download the repair form, fill it in and send it with the iPhone.
2. Create a (software) backup if necessary.
3. Restore the product to factory settings.
4. Log out of iCloud (Apple).
5. Switch off Find My iPhone (Apple).

Send the product in robust packaging to the Address below. You can send parcels to this address from within the Netherlands free of charge. If you'd like to insure your parcel, you must pay the corresponding costs.

Antwoordnummer 10101
2270 VB Voorburg

Hand the parcel to the PostNL point. Ask the PostNL employee to give you a send-receipt.